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Referral Credit

jess4107
Great Neighbour / Super Voisin

I used a referral code when I switched to public mobile. I am supposed to have a $10 1 time credit for using the referral. It does not show as a credit. How do I get this credit?

1 ACCEPTED SOLUTION

Accepted Solutions

tabi159w
Model Citizen / Citoyen Modèle

This credit can take up to 72 hours to appear on your account. If it still doesn't show up after 72 hours, contact a Moderator.

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4 REPLIES 4

tabi159w
Model Citizen / Citoyen Modèle

This credit can take up to 72 hours to appear on your account. If it still doesn't show up after 72 hours, contact a Moderator.

Eliza5
Model Citizen / Citoyen Modèle

Hello @jess4107,

 

The credit may be applied to the following months billing.  Check for it.  If not click on the bottom right hand corners check mark and submit a ticket to a moderator and they will look into your account and fix it.

 

 

 

Eliza5

rliu1993
Good Citizen / Bon Citoyen

it takes time, if you still not getting it, ask the management team for help