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02-26-2020 05:11 PM - edited 01-05-2022 11:00 AM
Is there a way to get a referal added to your account AFTER the other person signs up? Today my Boyfriend and his Father signed up to Public mobile today.
Solved! Go to Solution.
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03-05-2020 08:51 AM - edited 03-05-2020 08:55 AM
@Chantellemax wrote:Well the same day I wrote this my boyfriend did as suggested and I did receive the 1$ for his account, but I did not receive the 10$ one time bonus
You don't get both..
The person referred gets a $10 sign up bonus.
The person that did the referring gets $1 off per 30 days.
Did other person (person referred) get their $10 credit? If so. It's all correct
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03-05-2020 08:49 AM
Well the same day I wrote this my boyfriend did as suggested and I did receive the 1$ for his account, but I did not receive the 10$ one time bonus
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02-26-2020 05:23 PM
@Chantellemax Once the referral is added, you should see the $2 refer a friend rewards immediately and your boyfriend and his father their one time $10 credit within 72 hours.
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02-26-2020 05:13 PM - edited 02-26-2020 05:28 PM
@Chantellemax wrote:Is there a way to get a referal added to your account AFTER the other person signs up? Today my Boyfriend and his Father signed up to Public mobile today.
@Chantellemax ask them to submit a ticket to PM and include your referral code.
To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking the icon below:
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
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02-26-2020 05:13 PM
@Chantellemax , you can ask the moderators to do this. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
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02-26-2020 05:12 PM - edited 02-26-2020 05:13 PM
@Chantellemax wrote:Is there a way to get a referal added to your account AFTER the other person signs up? Today my Boyfriend and his Father signed up to Public mobile today.
@Chantellemax They should contact moderators and give them your referral code: click the "?" in lower right side of the page, type "contact moderator", and follow directions, OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
