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Recover deleted messages

saochau
Great Neighbour / Super Voisin

Can I recover deleted messages from one of my contact?

8 REPLIES 8

srlawren
Retired Oracle / Oracle Retraité

@computergeek541 wrote:

@CS_Agent wrote:

Hello saochau!

We are sorry you're experiencing some issues and we do have the solution to your problem!
For any concerns please reach our Moderators by completing a ticket at the link below:
https://bit.ly/2HK8Bnb
Best regards,
Public Mobile Team


Do moderators have access to messages already delivered to the customer? 


@computergeek541 of course not.  This is another cookie-cutter response from the @CS_Agent , responding when not needed.  Oh well, what can we do.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.


@CS_Agent wrote:

Hello saochau!

We are sorry you're experiencing some issues and we do have the solution to your problem!
For any concerns please reach our Moderators by completing a ticket at the link below:
https://bit.ly/2HK8Bnb
Best regards,
Public Mobile Team


Do moderators have access to messages already delivered to the customer? 

CS_Agent
Customer Support Agent

Hello saochau!

We are sorry you're experiencing some issues and we do have the solution to your problem!
For any concerns please reach our Moderators by completing a ticket at the link below:
https://bit.ly/2HK8Bnb
Best regards,
Public Mobile Team

saochau
Great Neighbour / Super Voisin

I don't think so as I wanted to use all his message to protect myself. I don't think my contact will send them to me

rhbcc
Great Citizen / Super Citoyen

if you are using an iPhone you can restore from icloud or computer. You can also have all your messages saved if you have use imessage on your Mac computer (provided you use one).

 

on both iphone or android like what @gblackma said fastest is to ask them to send it to you.

 

you can use an SMS recovery app or wipe and restore your phone. good luck.

will13am
Oracle
Oracle

There is no way of restoring deleted SMS/MMS.  On android sms backup & restore is an excellent.  It saves all messages and can support local and cloud backup.  You can set up scheduled backups.  

popping
Retired Oracle / Oracle Retraité

@saochau wrote:

Can I recover deleted messages from one of my contact?


PM does not store your SMS/MMS messages.  If you remember who sent you the message, you can ask your friend to send it again.

gblackma
Mayor / Maire

@saochau the easiest way would be to ask your contact to resend them to you. Stay safe 

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