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Recharge done

godlovesmesg
Great Neighbour / Super Voisin

Hi there have recharged my sim but unable to connect due to network issues 

3 REPLIES 3

TheGx
Deputy Mayor / Adjoint au Maire

@godlovesmesg :Did you resolve your problem yet? Follow up on this thread you created, hopefully you got everything fixed.

HALIMACS
Mayor / Maire

@godlovesmesg 

 

Did you try clicking on reactivate button?

 

Try powering down, remove SIM, reboot, reinsert SIM.

 

Try reset network connection. 

Anonymous
Not applicable

Can you login to your self-serve account?

What is the account status?

What is the balance in your Available Funds?

When is the pay by date?

What plan are you on?

Can you dial 611?