Receiving calls

[Anoden99]

Hi there, 

I have recently change my phone from a flip phone (no data) to a smart phone (Razer android) and now it seems that i cant receive a call. We tried using my other phone to call but just 1 ring and it goes to voicemail. And in my phone just list a missed call but didnt actually ring. 

[cavemantoronto]

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@Anoden99 wrote:

Hi there, 

I have recently change my phone from a flip phone (no data) to a smart phone (Razer android) and now it seems that i cant receive a call. We tried using my other phone to call but just 1 ring and it goes to voicemail. And in my phone just list a missed call but didnt actually ring. 

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Check if you have some contacts accidtently blocked. Also check it unknown numbers are blocked in settings.

[popping]

@Anoden99 

Are you on the $10 plan?

If yes, check your usage on your overview page.

The following line is on my account.  I used 3 minutes out of 50.

Limited Canada-Wide Talk

3  /  50 MIN

If you don't see similar line on your overview page, you have used all your minutes.

You can buy minutes add-on if you run out of minutes.

[geopublic]

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@Anoden99 wrote:

Hi there, 

I have recently change my phone from a flip phone (no data) to a smart phone (Razer android) and now it seems that i cant receive a call. We tried using my other phone to call but just 1 ring and it goes to voicemail. And in my phone just list a missed call but didnt actually ring. 

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@Anoden99Also make sure that the phone is not in Airplane Mode.

[RossN]

@Anoden99 hi do you have do not disturb on in your settings or something similar?