Receiving calls

[Donje]

why can’t I answer electronic call backs

[esjliv]

Hi @Donje ,

Does this just happen with one company?

Can you have someone else try it to see if it happens to them as well? 

[kb_mv]

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@Donje wrote:

It’s when you are put on hold by a company and they give you the option of calling you back instead of you sitting on hold for an hour or so. You call back is done electronically instead of a person dialing it

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@Donje Gotcha. So the company calls you back, you answer and there is nothing there? I would think this is an issue with the company calling you. I haven't heard of this issue with PM before. Hopefully someone with more tech knowledge will chime in here if it has happened.

[Donje]

It’s when you are put on hold by a company and they give you the option of calling you back instead of you sitting on hold for an hour or so. You call back is done electronically instead of a person dialing it

[kb_mv]

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@Donje wrote:

why can’t I answer electronic call backs

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@Donje What's an electronic call back? What do you do to try and answer it and what happens?