cancel
Showing results for 
Search instead for 
Did you mean: 

Reactivate eSim

KieuNgaTran2026
Great Neighbour / Super Voisin

Hi can your help  me .. 

.

Hi How can I reactivate my esim after return the trip from Vietnam.

Thank you 

2 REPLIES 2

BKNS27
Mayor / Maire

@KieuNgaTran2026 

How long were you away in Vietnam?

Was it longer than 90 days?

Did you pause your subscription while you were away?

Sansan
Mayor / Maire

Did you delete or disable the Public Mobile eSIM before you left? If you had deleted it, then you need to purchase a new eSIM from the app.

If you had just disabled it, then enable it again through settings and delete or disable any travel eSIM.