Unable to receive calls or texts

[jade16]

I have done all that & still not receiving calls or texts

[softech]

@jade16 

did you just join PM? check if your phone connects to PM Neteork at all. If not, it could be an account or sim provisioning issue, please engage support here

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

Also, you can try to click Reset all networks or Reset Network Settings on your phone and try again

[BKNS27]

@jade16 

Could we get the details on “done all that” so we can help further?

Are you porting over to PM?