HI @DylanMcCullough
it has been since yesterday, please try again today. Please use Incognito/Private/Secret mode on your browser to login My Account and try again. And you have another card to try?
If same, please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
And if you need to resume service first, you can buy a voucher from Shoppers Drug mart and then load it usign *611. At least get your service working first and will deal with the update with agent after
