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Re: Number porting problem

tinowen2000
Great Neighbour / Super Voisin

Hi

I ported my number from freedom mobile and I am not able to receive incoming call for over two days now but the outgoing calls work fine.

1 REPLY 1

Dunkman
Oracle
Oracle

 

@tinowen2000 


@tinowen2000 wrote:

Hi

I ported my number from freedom mobile and I am not able to receive incoming call for over two days now but the outgoing calls work fine.


Looks like that your port form Freedom mobile is stuck.  Your original carrier likely sent you a confirmation port text.  Did you respond with a yes?  

 

https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

 

I will private message you the Telus porting number to call for additional help.  Check your inbox (envelope icon in upper corner of website)

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