Not getting 6 digit code after transferring number !

[PGY]

I have the same problem.  Came to PM Jan 1.  Replied YES to confirmation text from old provider to transfer the number . Left old provider sim in phone. 

Getting inbound calls. NO

Outbound calls: YES

Access data: YES

Text send: NO

Text receive: NO

Messed up:  ABSOLUTELY

Please get me in touch with tech support.  Thanks

[Cheetah24]

@PGY I would also raise this issue to a public mobile service agent by direct message; https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437.

[PGY]

Good point, but yes, I did that, twice.

[hTideGnow]

hi  @PGY 

did you try to reboot your phone ?

if still not receive inbound calls, You can call Public Mobile porting team to get status update.  I will send you the porting team number.  Please check your Community inbox for my message