04-15-2019 03:04 PM - edited 01-05-2022 07:12 AM
I was on the $50 a month plan I try and got suspended I was on my way in to buy $20 put in my account because I had 35 as a balance by the time I got set my home to the store my phone hit reset itself and put a plan on of $35 I now have no service no data and have 1.5 gigs of data when I should have 8.5 how can I just add the other $15 to get the rest of my data
Solved! Go to Solution.
04-15-2019 06:18 PM - edited 04-15-2019 06:19 PM
@Dion_roscoe wrote:I was on the $50 a month plan I try and got suspended I was on my way in to buy $20 put in my account because I had 35 as a balance by the time I got set my home to the store my phone hit reset itself and put a plan on of $35 I now have no service no data and have 1.5 gigs of data when I should have 8.5 how can I just add the other $15 to get the rest of my data
I've placed your message into a separate thread.
If you've been changed to an incorrect plan by mistake as a result of some type of system glitch, you'll need a moderators's help to get you on the correct plan. They can be contacted privately by clicking on this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437