Important Update: eSIM QR Code Now Included in Activation Summary Emails

[Mickeymchan]

I did not get an email with the QR code 

[softech]

@Mickeymchan then please message support as advised above 

[Mickeymchan]

No I didn’t get a welcome email. I just got a email confirming my payment for subscription. 

[softech]

@Mickeymchan 

did you get a Welcome email?  check if the QR code is there

If not there, please open ticket with PM support and they can resend you one:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there