How do I close my account?

[Muhe]

how do I close and delete my Public Mobile account there is no support that you can rely on

[Handy1]

@Muhe  If you want to cancel and close your account it’s best to co tact support and ask them to remove credit card info on file right away to ensure you won’t be charged again 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hTideGnow]

hi @Muhe 

there is support here, just all done online via message

to cancel an account and keep the phone number, leave the account active and activate with your new carrier and choose porting phone number.  Once the number is ported, the account will be closed

or if you don't need the phone number, just login My Account, go to Payment , and choose Manage Subscription and disable "Subscribed" .  Account will be suspened at the end of the cycle and will be fully closed after 90 days.