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Re: Community Technical Issues

JJ5
Great Neighbour / Super Voisin

I need assistance with recovering my original account. I accidentally activated a new SIM card apparently with a new phone number entirely. I don't have any access to the portal for my original account, as I had thought I was using my main email as the username or it wasn't typed in correctly when it was originally activated when I bought the original SIM at the kiosk.

 

Either way, I need to recover the account so that I can get the number I had been using back.

 

Thanks,

 

 

@CS_Agent

 

 

Moved my mimmo

1 REPLY 1

mimmo
Retired Oracle / Oracle Retraité

You would need to send a private message to moderator_team with your phone number. And the pin number.  Or as many details as possible re the account. 

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