04-22-2026 02:07 PM
I ordered two sims card, first order was error so I made second order it was also error. You charged me for two sims but I have not received anything!
04-22-2026 03:17 PM
consider orfering your Public Mobile sim from Amazon...they're about $5 with FAST shipping. When it arrives, message Customer Support to request credit to your account for the charges you already paid. (Refunds take weeks...that's why I recommend asking for credit to your account)
04-22-2026 02:09 PM
PM will get it right for you. You will just need to open ticket.
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage