QR code from welcome email does not work -- keep saying try again.

[Bee27]

As indicated in the subject line, I am having trouble getting my eSIM activated on my iPhone. My old carrier, Freedom has already deactivated my old SIM card.  Please help get me active on Public Mobile, all I have right now is SOS.

thanks,

Bee27

[LitlLdy]

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@Bee27 wrote:

Thanks so much! Turned on “ Turn On This Line “ and managed to make it work... finally! 

Thanks, 

Bee27

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@Bee27 , 👏🏻, thank goodness! Thank you for the update! That’s what I had to do with my iPhone!

[Bee27]

Thanks so much! Turned on “ Turn On This Line “ and managed to make it work... finally! 

Thanks, 

Bee27

[LitlLdy]

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@Bee27 wrote:

As indicated in the subject line, I am having trouble getting my eSIM activated on my iPhone. My old carrier, Freedom has already deactivated my old SIM card.  Please help get me active on Public Mobile, all I have right now is SOS.

thanks,

Bee27

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@Bee27 , In cellular settings make sure that “ Turn On This Line “ is selected as well as resetting your iPhone’s Network Settings. 

[dust2dust]

Maybe try a full power off restart.