Puk code

[Travisgraybc]

Puk code

[popping]

---

@totalUser wrote:

---

@popping wrote:

---

@Travisgraybc wrote:

Puk code

---

Create a moderator support ticket using the ? button at the right side bottom corner of this page to get the puk code from moderator.

---

Hi @popping 

If it is for the phone I don't think Moderators would have that information. 

---

Agree.  Puk code is for SIM lock - NOT for phone(network) lock.  I did not said it is for phone lock.  When people ask for puk code, I assume that it is for SIM lock.

[totalUser]

---

@popping wrote:

---

@Travisgraybc wrote:

Puk code

---

Create a moderator support ticket using the ? button at the right side bottom corner of this page to get the puk code from moderator.

---

Hi @popping 

If it is for the phone I don't think Moderators would have that information. 

[popping]

---

@Travisgraybc wrote:

Puk code

---

Create a moderator support ticket using the ? button at the right side bottom corner of this page to get the puk code from moderator.

[computergeek541 · Accepted solution]

@Travisgraybc The first thing you need to find out which type of PUK that you need.

The PUK of your sim card can only be obtained by opening a moderator ticket. To do that, click this link: https://publicmobile.ca.ada.support/chat/

If your phone is prompting for SIM Network Unlock PUK, your phone is not unlocked. You would need to contact the original carrier.