Puk code

[Becca5]

I need my puk code 

[Dunkman]

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@Becca5 wrote:

It says sim is locked and that I need to put in my PUK code

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@Becca5 

Then you will need to contact customer service agent:

Send a ticket via the chatbot to customer service agent (CSA) via link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

It will take up to a few hours for CSA to respond. 

[Becca5]

It says sim is locked and that I need to put in my PUK code

[Dunkman]

@Becca5 

What is the exact message shown on your phone?  What is your particular situation?  There are a couple of different unlock codes.