07-22-2026 09:23 PM
I've been travelling and just returned back home. I am being asked for a puk code.
07-22-2026 09:25 PM
hi @SophiaTorriero
you had a sim lock on the PM sim card?
if sim unlock PUK, PM agent can help. You can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
