03-16-2017 10:56 AM - edited 01-04-2022 01:35 PM
I was in Moosonee over the weekend, but couldn't make any calls to Ontario numbers because they were considered long distance, even though I have province-wide calling. I had to use voip with my data connection (thankfully there was LTE)
Is this a known issue, or is there some list of places that are exempted from province-wide calling?
03-22-2017 08:14 PM
@arkw wrote:
Moosonee has one Bell tower (700MHz, 800MHz), St-Rupert, QC across the border also has a Bell tower (700MHz, 1900Mhz), though they at least 100km away from each other. Eastmain, QC is then another 150km northeast has a Bell tower (700MHz, 850MHz, 1900MHz).
What phone do you have? It might be connecting to the 1900Mhz signal across the border.
Those ranges seem a little high to be picking up a signal from though?
03-16-2017 10:26 PM
03-16-2017 09:51 PM
Not going to lie, I had to Google Maps that area lol
I'm skeptical it was a Quebec tower due to distance though
03-16-2017 05:26 PM
03-16-2017 04:23 PM
@Luddite it might not be a phone # exchange issue. Looking at Moosonee on a map, it looks pretty close to the Quebec border. I'm betting it was picking up a tower on the other side of the border.
@KoolADE this is a well known issue, and commonly affects people around Ottawa/Hull/Gatineau areas. Here's a recent example, but it has come up many times: http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Long-distance-minutes-wasted-because-of-...
03-16-2017 01:04 PM
@KoolADE Calling Ontario from Moosonee should not be long distance. Send any moderator a private message ( @Mary_M for example) with your phone number and a list of the problematic phone numbers. Coverage is currently: Mon-Thursday 9am(EST) to 9pm(EST) and Friday, Saturday, and Sunday from 9am(EST) to 5:30pm(EST).
03-16-2017 12:13 PM
Oh man that sucks. There's probably no way to override to a closer tower either.
03-16-2017 11:52 AM
@KoolADE, I don't know the geography of the area but as stated above could you possibly have connected to a Quebec tower as I have read that there has been issues with province border towns where they will connect to an out of province tower and therefore creating an issue with your home province calling, and thinking it is long distance.
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03-16-2017 11:11 AM - edited 03-16-2017 11:11 AM
ahhhh double post
03-16-2017 11:11 AM
THere shouldnt be an exemption, province wide is province wide. BUt is it possible you were picking up a quebec cell tower?