Provided wrong account number while porting number

[minimalist]

Porting from fizz to public mobile. While entering account number during porting I entered wrong account number. Only realised after entering it.

I got email from public mobile saying that "Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect account number. Someone from our team will contact you shortly using your original phone number or the alternate number provided. You can also get in touch via our virtual assistant at link"

No one has contacted me after .  Please how do I fix this issue. I can provide my iemi number to port. Who do I send it to .

Right now only outgoing calls are working, incoming calls and SMS is not working

[slusagm]

you can ask PM porting support team to gelp5

I cannot post the number here, but I will send you the number to your Community inbox.  Call them

[minimalist]

But my correct fizz account number is not being taken by public mobile. 

[TheSterlinger]

@minimalist  I will send you another message with the number to call.  Don't use IMEI contine with account number. 

You will need to put back your SIM card in your phone to get the text to reply.

Unfortunately,  no one will calls as indicated.