Promotional Offer

[EJW1]

I deleted the promotional offer text message that was texted to me. Can US Mex 5G/60GB $34. Please resend the text. Thank you

[computergeek541]

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@slusagm wrote:

try send Yes to short code "5474", which was the code send you the promo text

or you can ask PM and tell them you got the text and would like to get the plan now

Simply open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA  code when login, use email to receive code instead of SMS if you cannot receive the text on the phone.)    When open Chatbot ticket, Type the question Submit ticket and select Contact Us to get to ticket open screen       

But if you have trouble using Chatbot to open ticket, then message PM using this link:
    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox,  between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

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The ticket part shouldn't be needed.  Public Mobile doesn't know and has no way of knowing if the customer has deleted the text message or not.

[slusagm]

try send Yes to short code "5474", which was the code send you the promo text

or you can ask PM and tell them you got the text and would like to get the plan now

Simply open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA  code when login, use email to receive code instead of SMS if you cannot receive the text on the phone.)    When open Chatbot ticket, Type the question Submit ticket and select Contact Us to get to ticket open screen       

But if you have trouble using Chatbot to open ticket, then message PM using this link:
    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox,  between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage