Promo code

[carolynheff]

I set up a new account yesterday and forgot to add the 2GB promo code is there a way I can add it now 

[computergeek541]

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@pkaraa wrote:

log into your my account to add.

Any hiccups... contact support. 

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Existing customers cannot add the code for this promotion using the self serve system.  It doesn't allow it.

[pkaraa]

log into your my account to add.

Any hiccups... contact support. 

[dabr · Accepted solution]

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@carolynheff wrote:

I set up a new account yesterday and forgot to add the 2GB promo code is there a way I can add it now 

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@carolynheff    What happens if you try to add that promo code now after logging into your account?  Under "Plan Details"?

Otherwise you need to contact customer support either via chatbot bubble bottom right of this screen and follow prompts to submit a ticket or send a private message to CS_Agent by clicking the envelope icon top right and ask for the bonus data to be added to your account as a gesture of goodwill.