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Promo Grace Period

Chachacha
Great Neighbour / Super Voisin
I have signed up for my husbands and got him the promo in the last minute. After His phone being up and running I realized my contract with Telus will end in August but if I pay the balance now (which I will) I can switch right away...Is it somehow possible for me to also receive the promo plan.(I ordered a sim card today)
7 REPLIES 7

hslee1210
Model Citizen / Citoyen Modèle

Case #1: http://productioncommunity.publicmobile.ca/t5/Discussions/Switching-phone-numbers-for-two-public-mob...

 

This case, it seems that the plan is switched successfully between two PM phone numbers. Without knowing how two numbers are set up (whether under one account or separate), it is hard to tell whether your case would be same or not.

 

Case #2: http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Switching-numbers-between-plans/m-p/7360...

 

This case, it seems the change was successful, but one account is to be closed. Moderator says " We usually do not switch plans or phone number in between accounts." so eligibility of switching plan would be case by case.

 

 

Conclusion: doesn't hurt to try! 😉

Chachacha
Great Neighbour / Super Voisin
Fair enough. Thanks

hslee1210
Model Citizen / Citoyen Modèle

Not always impossible. Give me few minutes. I am collecting previous cases.

Watoko
Deputy Mayor / Adjoint au Maire

Your husband's and your accounts are not linked, so you would not be able to transfer his data over. The plan is linked to the phone number. If you want to use his data, you'll have to put his SIM card into your phone, but that means you'll have to use his number.

Chachacha
Great Neighbour / Super Voisin
Because he doesnt use too much of his GB, is there a way to switch his and my plan once I activate mine tis week?

hslee1210
Model Citizen / Citoyen Modèle

If you ordered SIM today, you wouldn't be able to get the promo plan unfortunately as their program ended.. Instead, you can try to stick to $40/mth 2GB plan until there is new great promo if you would like. Once there is new promo, you can future date the promo plan.

Watoko
Deputy Mayor / Adjoint au Maire

Nope, the promo period only goes up until November 20th. They are honoring the promo plan for users that ordered prior to November 20th but have yet to receive their SIM card.

 

Unfortunately, you missed the boat 😞

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