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Problem with transferring number.

SYDNEYPLETT
Great Neighbour / Super Voisin

So I tried to transfer my number from a different provider and when I type in the number at PM app it says Number Not Valid.  The previous provider plan is still active but it’s a prepaid plan at Lucky M.  Not sure what to do.  I currently have a temporary plan at PM and everything else works fine.  The old number still works to text at Lucky.   

1 REPLY 1

BKNS27
Mayor / Maire

@SYDNEYPLETT 

Most numbers can be ported over from any carriers but there are a few numbers that you can’t port over.

Best to have a CS_Agent to look into this for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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