10-14-2020 06:50 PM - edited 01-05-2022 03:45 PM
I just paid a monthly subscription but when i try to call i am told i have no network.
10-14-2020 09:30 PM
@ok3 wrote:I just paid a monthly subscription but when i try to call i am told i have no network.
Did calls ever work and are you new customer?
10-14-2020 08:15 PM
@ok3 Dial 611 from your device. If your account is suspended just follow the prompts to reactivate your account.
10-14-2020 07:08 PM - edited 10-14-2020 07:08 PM
Hello,
Try one or more of the below:
*removing your SIM for a few minutes, then reinserting it
*go into airplane mode for a few minutes, then going back to regular mode
*reboot your phone
10-14-2020 06:59 PM
Try rebooting your phone. Check your account for your account status
10-14-2020 06:58 PM
@ok3 wrote:I just paid a monthly subscription but when i try to call i am told i have no network.
When did your plan expire.
Log into your account to see if the $$ are sitting in Available Funds. If so, then you can apply it to your renewal now.