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Problem porting out

spcom
Great Neighbour / Super Voisin

I tried porting out my number. But it seems to be stuck. Not getting an SMS to respond to.

4 REPLIES 4

spcom
Great Neighbour / Super Voisin

I did and they tried a couple of times.

@spcom 

You need to talk to your new carrier to have them resend the confirmation text to you again.

spcom
Great Neighbour / Super Voisin

It is active and in good standing. I can send and receive text.

hairbag1
Mayor / Maire

@spcom 

your Public Mobile account must be active and in good standing in order to port out. Hopefully that's the case ? Leave your PM sim in the cell until you get the sms and you reply YES within 90 mins. 

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