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Porting problem

cornan99
Good Citizen / Bon Citoyen

Hi, 

I sent an private message to Moderate Team yesteray and today moning due to porting problem.

But I didn't any reply till now. if not answer from then How can sole my issue?

Can anybody help me for my issue? 

My probelm can call outgoing call but receiving call can't just switch to voice message. That is not assigned call number.

PM website shows my porting number correctly and incoming txt message is fine.

 

3 REPLIES 3

Anonymous
Not applicable

Waiting for Response, Community Moderators are available from:

Monday to Friday from 9am (EDT) to 9pm (EDT) Saturday and Sunday from 9am (EDT) to 7pm (EDT)
During business hours, we strive to answer all customer messages/inquiries as soon as possible. Usually, that is within an hour, but in peak periods, it could be as much as within 48 hours of receiving the message.
And be patient please
 
Good Luck

PJC
Town Hero / Héro de la Ville

Unfortunately, nothing you/we can do but to wait for the mods to get on your case.

jp2
Deputy Mayor / Adjoint au Maire

The mods take a while to reply they try to respond within 48 hours.

Need Help? Let's chat.