Tuesday
Since I ported in onSaturday, all sms, data network and even calls are not available.
I created tickets and left message to cs agent, but no response yet.
no response from cs agent. when can I get the response?
hi @hyeok
did you remove the old sim card or disable old esim?
if you did and still does not work, even data, it is not a porting issue but a sim setup.
ask PM support agent to help, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
