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Porting number issue

hrbdld
Great Neighbour / Super Voisin

I have two number A and B, I ported my A number from Bell to PM, it works, after I made a mistake , I used same account to port my A number to B number , I only have B number now, I lost my A number, What should I do? I need my A number too.

2 REPLIES 2

hrbdld
Great Neighbour / Super Voisin

Thank you,  I sent message yesterday, nobody answerme back.

hTideGnow
Mayor / Maire

hi @hrbdld yes PM system is one email for one account/phone.  You will need support agent to sort it out, they can, so no worries 

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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