cancel
Showing results for 
Search instead for 
Did you mean: 

Porting not complete

Meesch
Great Neighbour / Super Voisin

Hi there, I registered 2 phones a week ago (sunday) and their ports weren't successful. I've sent an email and pm'd the mods here with the message still saying "not read". Not sure how long we're supposed to wait for a reply, but i'd say a week is plenty.

6 REPLIES 6

Once a PM Mod gets to U, A/C is fixed efficiently, and away U go

Rockdaddy22
Retired Oracle / Oracle Retraité
Yep, I personally stick to accountnumbers only.

Meesch
Great Neighbour / Super Voisin

I found it kind of strange for them to ask for only 1 piece of information out of the 3. Brought over 5 phones one by one from rogers and provided the imei for those, but with the last 2 I provided only the pin and seems that's where it all went wrong.

Meesch
Great Neighbour / Super Voisin

At the time I gave them my pin# but I guess it wasn't enough information because I ended up getting a text asking for more information so I replied with the account#, imei, and pin# but nothing else has been done and never got a porting confirmation text.

Rockdaddy22
Retired Oracle / Oracle Retraité
Just curious if you provided imei or pin during porting?

makkahn28
Mayor / Maire

Hi. PM has been swamped by issues that were linked to that recent promo, and now are processing the back log of issues ppl have private messaged PM on, rest assured, PM Mods are working to clear up and will get to U ASAP

Need Help? Let's chat.