Porting my old #

[Chimychangas]

I got my sim in the mail on the 17th, have been trying to port my old number from wind.  Posted on forums, sent them a ticket and even messaged a mod.  I'm paying for 2 phone lines right now and have had to go back to my old sim because of this issue.  Its been almost 2 weeks and this is getting ridiculous.  Anyone want to point me in the right direction as to how I can go about getting this fixed?  Can't use a new number as thats not an option.  Anyone else still facing issues with porting?

[Rockdaddy22]

No problem. I do understand the frustration, it just sucks right now 😞

[gbailey]

My mistake. Thank you for that link.

[Rockdaddy22]

Radio silence?
http://productioncommunity.publicmobile.ca/t5/Announcements/Moving-forward-together/m-p/105074#U1050...

[gbailey]

My number half-ported, and calls and texts from other PM/Telus customers work I think, as well as some outgoing texts to other networks, but nothing else. I've been waiting over a week for a reply, or any kind of follow-up, about porting. This is absurd. Even a message on the PM website with some general acknowledgement of the problem would be better than radio silence.

[ladypingping]

Have you tried porting your number on your own?

I was with Koodo and waited for PM to help me port my number as that was what was instructed when I signed up, but after 5 days of waiting, I decided to try on my own and it worked.

Log onto your account and "Change number" on the right side and follow the instructions. You'll need your WIND account number.