I was also with Koodo Prepaid and I waited all of 5 days, them attempted to port the number by myself and it worked. Maybe you can try that. Log onto your PM account and under "My Profile", select "Change Number" and follow the details. You'll know...
Have you tried porting your number on your own? I was with Koodo and waited for PM to help me port my number as that was what was instructed when I signed up, but after 5 days of waiting, I decided to try on my own and it worked. Log onto your accou...
I was with Koodo too and requested PM to help me port my number as instructed, after 5 days no response, I decided to try porting it myself and it worked. Log in to your PM account, and click on "Change number" and follow the instructions there. I us...