Porting issue

[Sharonkw]

I am porting out my number and still have not received a text from public mobile for me to reply yes. Can anyone help? Thanks.

[Phil_Adelphus]

@Sharonkw  Check with your new provider whether they have requested the transfer from PM.  The new provider typically handles the porting.

[Sansan]

Is the account still active,? Did you keep the Sim card in your phone?