07-24-2020 04:43 PM - edited 01-05-2022 12:15 PM
Hi, I just signed up and am trying to port from a monthly subscription from Koodo. Any help would be appreciated.
07-24-2020 05:41 PM
@ccurtis once you activate with a temporary cell phone number, you need to contact the moderators and ask them to port your number. Type " Port Request " and follow the prompts to get to one. Give them the name on the account, number to port and the Koodo account number. There are 2 ways to contact the Moderator Team:
Once connected to Simon, you will be asked to log in again with your community user name and password. Please do, this allows you to continue and send your message.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.
- Keep an eye on the envelope top right of your screen. The mods answer will show up there. When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.
Welcome to PM .
07-24-2020 05:02 PM - edited 07-24-2020 05:42 PM
07-24-2020 04:58 PM
@esjliv good stuff! you've been doing a great job lately! 👍
07-24-2020 04:52 PM
07-24-2020 04:50 PM - edited 07-24-2020 04:52 PM
@ccurtis I ported from Koodoo post paid and had the Mods do it as well through Simon. It was done pretty quick. Welcome to PM
@ everbody, I was Koodo prepaid, disregard!
07-24-2020 04:45 PM - edited 07-24-2020 04:47 PM
i thought for sure I would've been first lol
07-24-2020 04:45 PM
07-24-2020 04:45 PM - edited 07-24-2020 04:46 PM
@ccurtis wrote:Hi, I just signed up and am trying to port from a monthly subscription from Koodo. Any help would be appreciated.
Hi @ccurtis ,
If your switching from Koodo postpaid your can port-in your number during sim activation. Just have your Koodo account number, name on the Koodo account and Koodo number ready and enter it when choosing your number.
If it's Koodo prepaid then you need to click this link and type in “port request” to be put in touch with a Moderator. Include the Koodo info above.
You will also need to obtain a Public Mobile SIM.