Porting In

[miksondong]

Just need to port in my old Telus number if possible.

[HALIMACS]

@miksondong  :

Transferring A Number From TELUS Or Koodo

If you wish to transfer an existing number from TELUS or Koodo (including formerly PC Mobile), you will need to first complete your activation with a new number, then reach out to our Moderator team here in order to transfer your existing number to Public Mobile.

[miksondong]

Thanks!

[kb_mv · Accepted solution]

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@miksondong wrote:

Just need to port in my old Telus number if possible.

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@miksondong Contact a moderator for help with this.

How to Open a Ticket / Contact Moderators

1. Click Chat Bubble and type "Open Ticket"

2. Click "Contact PM Support"

3. Select "Account Specific Question"

4. Click "No, I Need A Human Now"

5. Select the link "Click Here To Submit A Ticket"

6. This opens a new window. Log in with Community Account NOT your self serve. Follow prompts.

Here is a link to a Public Mobile page on porting that may be useful:

https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection