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Ported number to wrong phone

Andc
Great Neighbour / Super Voisin

I set up a new public mobile account for my daughter and her number ended up porting to my phone instead of hers. Is there a way to get her number back to her phone?

1 REPLY 1

hairbag1
Mayor / Maire

@Andc 

that's unfortunate, but Customer Support can help. Here's a link to start the process...

https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en

added...if that link fails, use this link to dm Customer Support...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437