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Port number problem

JannyV
Great Neighbour / Super Voisin

I entered the incorrect IMEI (wrong slot) when I activated abd tried to port my number from Bell to PM.

7 REPLIES 7

The V in circle is just right of your avatar but click to edit reply your post first on the V.

JannyV
Great Neighbour / Super Voisin

I don't see a way to delete or edit the message with the IMEI #

@JannyV 

It is alway better and porting will go smoother if you use your old account from your previous carrier.

BTW, I would suggest you remove your IMEI as this is a public forum. Click the V in circle top right and edit out for your Samsung A phone.

Hello @JannyV 

There is a number you can call to get this porting issue resolved. I will send you a private message to your mailbox in the top right corner of this page or click on this link to direct access.

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

JannyV
Great Neighbour / Super Voisin

The correct IMEI number is xxxxxxxxxxxxxx

JannyV
Great Neighbour / Super Voisin

The number transfer did not go through. How can I transfer the number after activation?

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