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Port my number out without cancelling my account

mtrudel34
Great Neighbour / Super Voisin

Hello,

          The title pretty much sums it up.  I'm trying to port the number I have with public mobile into another provider but I would like to keep my line and sim with public mobile active and have a new random number associated with the account after the port.  Does anyone have any ideas on how I can achieve this?

4 REPLIES 4

HALIMACS
Mayor / Maire

@mtrudel34 

 

The only way you might be able to do this is if you're moving to a Telus or Koodo service.

 

You would have to first change your number with public mobile and if the existing number was originally a Telus number, they may be able to pull it back into a service with Telus or Koodo.

 

Whatever you do, do not port the number until this has been pre-arranged. 

RossN
Mayor / Maire

@mtrudel34 hi sorry it can't be done,once you port your number your account closes permanently 

dust2dust
Mayor / Maire

I would say officially not. But I have heard of some pretty wild stretches of customer service around here.

The mere act of porting is the kicker. Porting closes the account.

Metal1967
Deputy Mayor / Adjoint au Maire

@mtrudel34   Once you port out..your account is finished.. 

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