Port New Phone Number

[BC28]

I am trying to port a number from Nucleus to Public.  I made the request to both carriers on Friday of last week & so far it is not working.  Nucleus says the problem is with Public & Public says there is no problem.

[Handy1]

@BC28  Did you first make sure the number can be ported ?

Check to see if # can be ported

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

also did you leave old providers sim in the phone to reply YES to the confirmation text to port ? 

I can send you the porting team number private message they can re trigger the port request if needed 

[slusagm]

is Nucleus a landline or VoIP?  it takes longer for porting from landline or VoIP carrier, 3 to 7 days

you can ask PM porting assistance team for help, for update.  I can't post the number here but I will message you the number to your inbox in the community