Points used wrong due to network error

[Ash12345]

My points were used to collect data for 15 GB instead ofy intended use to translate it to a bill credit

[Ash12345]

Blue did not understand the issue 

[hTideGnow]

hi @Ash12345 

it is all up to you.  the points are in the Points account and only you can redeem the points yourself.  So, you can redeem for points or data as you see fitted