@G3salaza wrote:
So I started using public mobile nov 3rd and now on dec 3rd I paid my plan again. However, I remember changing my plan to the $15 plan on the "next renewal date" which wouldve been dec 3rd .. but I still got charged $25.99
Is there any way I can get a refund? I dont want the $25 plan.
Contact a moderator to see if they can switch you to the $15 plan and put the remaining credit in Available Funds to be used on the next renewal date.
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
- Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.
