12-12-2016 12:11 AM - edited 01-05-2022 01:17 AM
Paid on Nov 30, 2016,send private message to mod after because plan didnt change to promo plan. Hope someone can help. Thanks
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12-12-2016 03:43 PM
thx for reply
12-12-2016 01:16 AM
@William wrote:not on this account. i have 3 accounts. one of them didnt change to promo plan after renew. 😞
Give them some more time and they will make changes so don't worry.
May be @Shazia_K is online tomorrow and might help you right away.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
12-12-2016 01:04 AM
not on this account. i have 3 accounts. one of them didnt change to promo plan after renew. 😞
12-12-2016 12:40 AM - edited 12-12-2016 12:44 AM
According to the included items, it seems you have that promo plan. What does your data usage say? you have 4GB or 12GB?
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
12-12-2016 12:23 AM
12-12-2016 12:19 AM
Did you set it to future date plan change or changed it immediately?
If future plan change, it will happens when your plan renewal.
If change immediately, you would lose all your previous payment. IN this case, you need to wait for mod to reply. Or perhaps send another private message. 😄