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Plan changes

Conky1
Great Neighbour / Super Voisin

cant change plan

2 REPLIES 2


@Conky1 wrote:

cant change plan


If this is a matter of your current plan's details being blank and of there being no possible plans listed that you can change to, this is a website issue. Usually, all that is required is that you try again at a later time.

HALIMACS
Mayor / Maire

@Conky1 

 

There were earlier reports of similar experiences. Try closing the self-serve, clearing cache and cookies, open an incognito tab and try again.

 

Could also try using a completely different browser if available.

 

Would recommend when doing plan changes to select changing on "next renewal" as opposed to an "immediate" plan change so you do not forfeit what's remaining on the current cycle that's been paid for.

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