Plan change mid-way affect discounts?

[JimT]

I have run out of data for my 90 days about 3 weeks short of the time. I forsee this happening each month now so I want to up my plan. I have nothing to lose by switching now and it is cheaper than buying the data addon. However, I have to top up my account for the full amount (instead of the autopay that I am used to using) in order to get the updated plan now. Will I still get my bonuses (autopay, loyalty, etc) or do I lose all of that?

thanks

Jim

[JimT · Accepted solution]

We absolutely lost our loyalty points for doing this as a moderator pointed out.  Nothing to be done about it, but I'll remember for the future.

[JimT]

I was not given the loyalty discounts and I was charged even more than the listed price.  I have sent a private message to the the mods to get this sorted out.  For those switching midplan, beware!  You have to keep an eye on it.

[NDesai]

As long as AutoPay is enabled, you will not lose the AutoPay rewards. Topping up is just paying early and it does not effect your rewards. 

[will13am]

The rewards will not be impacted at all by plan changes.