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Plan Changes

wmakayu
Great Neighbour / Super Voisin

Hi everyone,

I'm a little confused at how the plan changes work. I signed up yesterday the the 90/days $120 package and I just realized that I didn't check off text. I'm trying to change it and it's saying that it will be more than $120 although there is a discount on it that brings it to the same price. How do I go abouts changing this so I can get text for the current three months.

I've set up auto-pay and see a preauthorization on my credit card for $120 from yesterday.

33 REPLIES 33

dubcanada
Good Citizen / Bon Citoyen
I would contact @Mary_M and explain the situation and see what they can do.

wmakayu
Great Neighbour / Super Voisin

Once I activated the SIM the default option for that plan wasn't there or perhaps I didn't see it so I had to rebuild it myself and I guess it defaulted the text section to "No Text". It's not in my payment history so I have two options at the moment where as three would be the same price. 

dubcanada
Good Citizen / Bon Citoyen
Text was automatically checked off, what did you check off instead of text?

Go to your payment history it should say what you paired for line by line.
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