Plan Add Ons

[filiberna]

I tried to add on a 10 day US roaming and talk and text bundle ($20.00) for an upcoming trip to the USA.  Can you tell me if this has been applied to my account?  I leave tomorrow.

Thank you,

Filippo Berna

[filiberna · Accepted solution]

Thank you, problem solved with your assistance.

Regards,

Filippo

[NDesai]

@filiberna You can check this by logging into your self-serve account and see the Add-On section on the Overview Page. Make sure that the $20 balance is not sitting under Available Balance. If it is, you will have to purchase that add-on again as it is a 2 step process.