cancel
Showing results for 
Search instead for 
Did you mean: 

Pin change

Jasmeet0707
Great Neighbour / Super Voisin

Hi 

How do I change my 4 digit pin and register my number under a new email id?

7 REPLIES 7

Just did it, figured they would ask for the old one but they just send you a 6 digit security code to verify it, so we are good now lol

EZ to set up a new one. Log in to your acct / Profile / PIN / Enter new 4digit PIN / Reset PIN.

Do you have 3 opportunities before it locks you out? 

 

Luckily I have never had to use 611 for payment but knowing my luck I will soon lol 

If'n you ever want to pay using your on-file cc via dialing 611...you'll need pin number.

Good idea to have it written down somewhere handy.

**now where did I put mine !!  🤔

I just realized I haven't  needed my PIN even once. I know it will be one of 3 or 4 PINs but don't want to get locked out,  so will just knock on wood and hope I never need it 😕

Timer
Mayor / Maire

@Jasmeet0707 

contact to support team by CS_Agent

to change email and set new password and change 4 digit PIN.


@Jasmeet0707 wrote:

How do I change my 4 digit pin and register my number under a new email id?


The account PIN can be changed inside your Self Serve account. To change your e-mail address login for the Self Serve account, a ticket needs to be opened by going to:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Need Help? Let's chat.