Picture messaging not working

[fathom]

I just joined today.

Everything is working except I can't not send MMS pictures.

Went through all the threads , including adding an extra APN for MMS and nothing works.

I have a Xiaomi Note 3.

It's showing good data speed on Public Mobile 4G.

[Quincy1]

If someone has this issues with a Xiaomi or Poco phone now, check out this thread for the correct APN settings, which is more complete then information most provided on this website.

https://productioncommunity.publicmobile.ca/t5/Get-Support/APN-Settings-that-May-Work-for-MMS-on-Xia...

[srlawren]

@fathom agreed, it's my favourite too.  🙂

[fathom]

OK thanks. Yes Textra. Worth paying if good app.

[srlawren]

@fathom when you said Tetra, did you mean Textra?  If so, it's my favourite too!  However, FYI, I think you do start getting ads after a certain amount of time (30 days maybe?), unless you pay up the unlock fee.  For me it was well worth it the few bucks so I paid for it and continue to enjoy it. Just wanted to give you the heads up though.

[fathom]

Got too excited lol

[daredogg]

@fathom love it that you marked your post as the solution! lol

[fathom · Accepted solution]

Hurray i got it to work.
The issue seems to me either the size limit or legacy vs system MMS settings.
When dwelled deeper into both Tetra & GO SMS, neither of which worked for MMS. I changed the settings for MMS attachment size to unlimited (Tetra) or 5Mb (GO SMS), and changed MMS to system rather than legacy.
Those settings were not available to change in the Xiaomi Note 3 global ROM, or Google Messenger or Facebook messenger SMS.
Incidentally i will use Tetra, nice interface, no ads (even if it's GO SMS that gave me the hint as to why it did not send).
Now it's working and I can go back to sleep 🙂

[fathom]

Tried standard APN (as mentioned above)
Tried detailed APN (http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Mobile-Data-Not-Working-APN-seems-to-loo...)
Tried with and without MMS APN (http://productioncommunity.publicmobile.ca/t5/Discussions/Can-t-send-or-receive-MMS/m-p/67317#M17055)
Tried Facebook Messenger & Google Messenger for SMS/MMS.
Everything is working (phone, SMS, tethering) but picture MMS.
Would be nice to sort this out even though most of the time i use Facebook Messenger as the main app instead of SMS, esp with this 12Gig deal

[mimmo]

hi @fathom do your APN setting look like this?

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank

found this info at http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-Up-Data-On-Your-Phone/ta-p/26 

[PhoneSeeker]

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@fathom wrote:

Thanks, tried that (and one with even more details in the APN), still no go.

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Hmmm, looks like this might require the help of a mod. 

[imm1304]

Try a 3rd party messaging app such as Textra or GO sms etc.  

[fathom]

Thanks, tried that (and one with even more details in the APN), still no go.

[imm1304]

Hi @fathom,

Extra APN profile for MMS is not necessary.

Verify that your APN settings have no errors compared to the ones shown in the Knowledge base section of this forum.  

Then, just make this one change in your APN settings "APN type: default,mms,supl"

Save.  Reboot.  Test MMS.